Where possible we try to provide dimensions of our products, but please keep in mind that while we aim to be as accurate as possible because all our products are handcrafted then there may be some slight variations and we don’t quote sizes to the exact millimetre. If you really do need sizes to that level of accuracy then please contact us and we will try and help. Equally if you order more than one of the same item (eg handcrafted card) then they may be a slight colour variation between items.
Postage & Packing charges
Out Of Stock Items
Some of our more specialist or intricate items can go out of stock very quickly. These will be shown as out of stock on the ‘buy’ page -
Ordering & Security
As you select products from our range they will be added to the mini basket that’s shown in the top right corner of the screen after your first selection; products can be deleted from here should you change your mind, & when you have finished ordering then go to the checkout. Please note that p&p charges are not shown on the mini cart, but will be shown on the Checkout screen.
Because we use Paypal for credit card orders when you purchase from our shop your financial transaction is handled by their secure servers, not us -
Please see our separate web page on shipping.
Guarantee & Returns
We want you to be happy with your purchases from us, so if for any reason you are not then please contact us, quoting your invoice details and the nature of the problem so we can help.